In order to upgrade the firmware of your LE-only dongle, you will need to download the PTS Firmware Upgrade Software which can be downloaded here. After it has been installed, run the PTS Firmware Upgrade Software and follow the prompt. IMPORTANT - Make sure to select the correct dongle to upgrade. Ensure that the Smart Dongle to be upgraded is inserted into a running inverter. Wait for more than 2 minutes, remove the Smart Dongle, and connect the WLAN module, Bluetooth module, or USB data cable to the inverter. Perform this step if communication with the inverter over a WLAN module, Bluetooth module, or USB data cable is required.
Upgrade Process Instructions:
NOTE: Users running ETCnomad on macOS will not be able to upgrade their dongle. The dongle must be plugged into a Windows PC to be upgraded. |
- Please mail in the product dongle within 10 days of receiving a temporary product license. Once the dongle is received and verified, you will receive an email with a 1-year term license. This offer has been extended until July 31, 2021. Before trading in your dongle, make sure your Fiery server supports Fiery Command WorkStation 6.6.
- Upgrading a Dongle. How-to Upgrade a Dongle. The programs Qinsy, Qimera, Qarto and Qastor all make use of the HASP licensing USB dongles. When you have received an activation code, or a renewal code for your annual Support & Maintenance, this code needs to be entered in the License Manager program.
step 1) Connect a USB keyboard to the console. This is required to enter the upgrade code.
step 2) Go to the system shell.
- If you are currently running the Eos software, double-tap the [Displays] key to open up the browser, then double click on Exit.
- If you are currently rebooting the console, you can reach the shell by clicking on the 'Launching in …' countdown box.
Upgrade Dongle Firmware
step 3) Select {Settings} from the main shell menu.
step 4) Select {Maintenance} This is on the RIGHT hand side of the screen.
step 5) Select {Upgrade Console} on the LEFT hand side of the screen. If you are running ETCnomad on PC, click on {Upgrade Dongle...} instead.
NOTE: This window will display the Console ID that is needed for ETC to generate the upgrade code. |
Upgrade Dongle Firmware
step 6) Enter your upgrade code into the field provided and select {Upgrade}.
step 7) An alert window will appear to acknowledge the successful upgrade and new output capacity. Select {OK} in this window to close.
step 8) Close the 'Upgrade Utility' window by pressing {Close}.
step 9) Select {Accept} at the bottom of the 'Maintenance' window to exit back to the shell.
The upgrade process is now complete.
How To Upgrade Busy Dongle
What can my eos console be upgraded to?
There are several references below to 'UCB' regarding Gio, Eos Ti, Cobal, and some RPUs. 'Original' or 'pre-UCB' console upgrades are limited. See here for more information. |
| Console | Operating System | Base | Unlocked |
| Eos Classic | Windows XPe | 4K | 8K |
| Eos RPU | Windows XPe | 4K | 8K |
| ION | Windows XPe | 1K | 3K |
| ION RPU | Windows XPe | 2K | 3K |
| GIO (Original) | Windows 7e | 4K | 12K |
| RPU3 (Original) | Windows 7e | 4K | 12K |
| TI (Original) | Windows 7e | 4K | 16K |
| TI (UCB) | Windows 7e | 4K | 24K |
| GIO (UCB) | Windows 7e | 4K | 24K |
| RPU3 (Aaeon) | Windows 7e | 4K | 24K |
| GIO @5 | Windows 7e | 4K | 24K |
| ION (Aaeon) | Windows 7e | 1K | 6K |
| ION RPU (Aaeon) | Windows 7e | 2K | 6K |
| ION Xe | Windows 7e | 2K | 12K |
| ION Xe RPU | Windows 7e | 2K | 12K |
| Puck (Original) | Windows 7e | 1K (1) | 2K |
| Puck (Gigabyte) | Windows 7e | 1K (1) | 6K |
| ETCNomad | 1K (1) | 6K |
(1) from Eos software version 2.9.0 - see the ETCnomad output count article for details